Warranty covers defects in materials and workmanship under normal use for a period of 2 years from the date of retail purchase by the original end-user purchaser (“Warranty Period”). If a defect arises and a valid claim is received within the Warranty Period TensMate will either repair the defective unit or exchange the product with a product that is new or which has been manufactured from new or serviceable used parts.


Warranty covers defects in materials and workmanship under normal use for a period of 2 years from the date of retail purchase by the original end-user purchaser (“Warranty Period”). If a defect arises and a valid claim is received within the Warranty Period TensMate will either repair the defective unit or exchange the product with a product that is new or which has been manufactured from new or serviceable used parts.

 

 

Please include the following items with your return:

-defective unit only

(we do not need the box, pads, wires, ect. unless requested by customer service)


-copy of your receipt showing the date, vendor, and amount paid


-a brief note describing the reason for return. 


-return shipping address and phone number


-a check for $5.95 to cover the cost of return shipping.

TENSmate

2555 Metro Boulevard 

Saint Louis, MO 63043